What is the check-in and check-out time at Dreams Sapphire Resort & Spa?
Check-in is at 15:00 and check-out is at 12:00.
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Dreams Sapphire Resort & Spa, Puerto Morelos
154US$
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10% less
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Key details
About the Hotel
Super Manzana 11 Manzana 9 Lote 10,
Puerto Morelos,
Mexico,
77580,
Quintana Roo
- Near the beach
Great
8.4
8.0
4.3
3.6
Loved by guests
"For any adults without children I would definitely recommend booking The Preferred upgrade, with better rooms, access to Adults Only Pool and selected restaurants too."
"The pools were huge and clean, and the service from the pool bar and wait staff was top-notch and super attentive."
"This resort was absolutely stunning."
Dreams Sapphire Resort & Spa offers a luxurious all-inclusive experience with
Rooms & Amenities
The spacious rooms at Dreams Sapphire Resort & Spa include
Dining Options
Dining options at Dreams Sapphire include a blend of international cuisines, with options such as Italian, Mexican, and Pan-Asian delicacies available across
Leisure & Spa
Leisure activities abound at Dreams Sapphire Resort & Spa, including a
Transport & Services
The resort offers transportation options including bus services to nearby attractions such as
“Moments from Cancun Airport, this all-inclusive caters especially to families, with dedicated clubs for children and a water park sure to be a hit. The resort earns accolades for its high standards in both accommodations and service. While the dining has drawn mixed reactions, the Unlimited-Luxury(R) program does mean five à la carte restaurants are available without reservations.”
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deal of the
2 persons
48 m²
2 King Size Beds
Shower
Coffee machine
room details
Preferred Club Junior Suite Ocean Front Triple
2 persons
48 m²
2 Double beds
Shower
Coffee machine
room details
Two-Bedroom Family Junior Suite Tropical View
2 persons
48 m²
2 Single beds
Shower
Coffee machine
room details
King Junior Suite Swim-Out Beach Front
2 persons
48 m²
1 King-size bed
Shower
Coffee machine
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Currency exchange
- ATM/Cash machine
- Barber shop
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Wind surfing
- Diving
- Snorkelling
- Canoeing
- Tennis court
- Golf course
- Billiard tables
- Darts
- Table tennis
- Archery
- Yoga class
- Fishing
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Snack bar
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Baby pushchair
- Children's buffet
- Board games
- Children's pool
- Water slides
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Live entertainment
- Night club
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Jacuzzi
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Dressing area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
Dreams Sapphire Resort & Spa offers a delightful tapestry of dining venues, each presenting unique culinary experiences that transport guests on a flavorful journey. With options ranging from American bites to sizzling Mexican specialties, every meal promises to be a celebration of taste and culture in inviting settings.
Bordeaux
French
Ambiance
Romantic setting perfect for intimate dinners.
Key Offerings
Gluten-free and dairy-free meal options available, highlighting sophisticated French dishes.
Reservation
Recommended.
Dinner only.
Himitsu
Asian
Ambiance
A tranquil space evoking the essence of Asian dining.
Key Offerings
Incorporates gluten-free and dairy-free options, celebrating vibrant Asian flavors.
Reservation
Recommended.
Dinner only.
El Patio
Mexican
Ambiance
Casual and lively, reflecting the heart of Mexican culture.
Key Offerings
Offering gluten-free and dairy-free Mexican favorites for a flavorful evening.
Reservation
Recommended.
Dinner only.
Coco Cafe
Casual cafe-style dining
Ambiance
Light and breezy atmosphere perfect for relaxation.
Key Offerings
A selection of soft drinks, bottled water, and beer for casual fare.
Reservation
Not needed.
Breakfast, Lunch, Dinner.
World Cafe
International
Ambiance
A vibrant, all-inclusive atmosphere.
Key Offerings
Diverse meal options served throughout the day including breakfast and dinner choices.
Reservation
Not needed.
Breakfast, Lunch, Dinner; open daily from 7:00 AM - 10:00 PM.
Bluewater Grill
Grill & steakhouse
Ambiance
An open-air setting with ocean breezes.
Key Offerings
Offers a casual menu for lunch and dinner enthusiasts.
Reservation
Not needed.
Lunch, Dinner.
Barefoot Grill
Grill-focused casual dining
Ambiance
Outdoor setting perfect for beach bites.
Key Offerings
Ideal for easy lunches with a fun, laid-back vibe.
Reservation
Not needed.
Lunch only.
PortoFino
Mediterranean
Ambiance
Charming and warm, perfect for romantic dinners.
Key Offerings
A delightful selection of Mediterranean dishes offered for dinner.
Reservation
Recommended.
Dinner only.
Location
Super Manzana 11 Manzana 9 Lote 10,
Puerto Morelos,
Mexico,
77580,
Quintana Roo
Map view
Super Manzana 11 Manzana 9 Lote 10,
Puerto Morelos,
Mexico,
77580,
Quintana Roo
City landmarks
Zoo
Crococun Zoo
2.2
km
Gallery
Galeria Arte Zissimo arte contemporano
2.5
km
Beach
Snorkeling Adventure
2.5
km
Landmark
Catholic Church
3.2
km
Beach
National Reef Park of Puerto Morelos
3.5
km
Landmark
Rosario & Marco's Art Shoppe
2.6
km
Landmark
Day & Night Beach Club
3.3
km
Store
Playa Publica puerto morelos
3.3
km
Landmark
Faro Inclinado
3.6
km
Beach
Playa
3.2
km
Landmark
Ojo de Agua Beach
3.3
km
Landmark
Puerto Morelos Lighthouse
3.6
km
Landmark
club de playa
3.5
km
Landmark
Cenote La Noria
3.6
km
Beach
Club de playa Villas La Playa
3.5
km
Landmark
Diveshop Diverspoint
3.5
km
Landmark
Puerto Morales Botanical Gardens
3.6
km
Landmark
La Ventana al Mar
3.6
km
Church
Parroquia San Jose Obrero
3.7
km
Landmark
welovepuertomorelostours
3.6
km
Lighthouse
Leaning Lighthouse
3.6
km
Landmark
Puerto Morelos Reef
3.6
km
Landmark
Puerto Morelos Town Square
3.6
km
Beach
Bahia Petempich
3.7
km
Landmark
Letters of Puerto Morelos
3.7
km
Landmark
San Jose Catholic Parish
3.7
km
Landmark
Plaza AKI Morelos
3.7
km
Park
Arrecife De Coral
3.7
km
Mall
AKI
3.7
km
Explore Puerto Morelos
Explore Puerto Morelos
Crococun Zoo
25 minutes' walk
Interactive zoo featuring native wildlife and hands-on experiences. Guided tours available for an informative visit.
National Reef Park of Puerto Morelos
40 minutes' walk
Coral reef park known for snorkeling and diverse marine life. Excursions available for eco-friendly exploration.
Rosario & Marco's Art Shoppe
30 minutes' walk
Local art gallery and shop showcasing vibrant artworks from regional artists. Unique gifts and souvenirs available.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
John
United Kingdom,
February
2025
8.6/10
Our stay at Now Sapphire was an incredible experience overall. The stunning beach and relaxing adult pool made for a great time, and the entertainment team really brought the fun to our family vacation. While we were a bit disappointed with our room view and encountered a check-in issue, these did not detract from the enjoyment of our trip. The exceptional dining experience and the attentive staff truly made our stay memorable.
Rooms
8.0
Our room was lovely and modern, although the tropical view was not what we expected as the palm trees were too close to our balcony. We opted for an upgrade to an ocean view, but there was a mix-up that prevented us from moving. Still, the room was comfortable and clean.
Service
9.0
The service was fantastic throughout our stay. The staff were constantly attentive, making us feel at home. I appreciated the personal touches and how dedicated everyone was to ensuring we enjoyed our vacation.
Location
9.0
The hotel's location is beautiful with the beach right in front and lush greenery surrounding the area. It was a great space to walk around and enjoy the scenery.
Dining
9.0
We enjoyed dining at the various restaurants - every meal was delicious and had plenty of choices. The service at the Market Cafe was stellar, making each dining experience memorable.
Facilities
8.0
The facilities were well-maintained, and the pool areas were a delight to spend time in. The adult pool provided a perfect setting for relaxation away from the noise of the main pool.
Lily
United Kingdom,
January
2025
7.6/10
My experience at the resort was quite mixed. The views of the beach and pool were stunning, and the entertainment was enjoyable. However, the service left much to be desired, with rude staff and lackluster assistance. Although the room turned out well at the end, the overall service issues made my stay less pleasant than expected.
Rooms
7.0
The room ended up in a good place, and after some complaints, it was finally equipped with necessary amenities.
Service
5.0
Service was disappointing, with rude interactions and non-communicative staff. While we did eventually receive some assistance, it should not have taken so long.
Location
9.0
The views of the beach and pools are amazing, providing a picturesque ambiance, especially at night.
Dining
6.0
Dining was good when we managed to get a reservation; the food was tasty, but the experience was marred by service faults.
Facilities
8.0
The amenities, including pools and evening entertainment, were enjoyable and contributed positively to our experience.
Stunning views
Poor service
Christopher
United Kingdom,
November
2024
8.2/10
I had a wonderful experience overall at this resort, especially with the fresh dining options and the friendly beach wait staff. The beach was stunning, and the hotel grounds were impressively clean. However, the restaurant reservations were a hassle, and the service at times felt slow. Still, there's plenty to enjoy here, particularly if you appreciate beautiful scenery and solid dining.
Rooms
8.0
The rooms were clean and very comfortable with a lovely balcony. I appreciated the small fridge stocked daily, though I noticed some dampness during my stay.
Service
8.0
Service here was generally very kind and helpful, although at times, it felt a bit overwhelming for me as a backpacker. They were attentive and eager to assist.
Location
9.0
The resort is beautifully surrounded by greenery, making it picturesque and peaceful. Walking paths connected everything nicely, enhancing the experience.
Dining
7.0
The dining experience had its highs, particularly with the seaside grill and hibachi option. However, getting into a restaurant could be a bit challenging, as reservations weren't taken.
Facilities
9.0
The facilities, especially the pool, were impressive and well-kept. The beach area was clean and offered fantastic service from waiters.
Jack
United Kingdom,
November
2024
9.0/10
Our stay at the resort was truly memorable with fantastic entertainment, excellent dining options, and friendly service from a dedicated staff. The rooms were comfortable, and the atmosphere allowed us to unwind and enjoy our vacation. However, the check-in process could have been smoother, and some aspects of the dining experience fell just short of expectations with restaurant seating arrangements. Overall, it was a great vacation.
Rooms
9.0
The rooms were well-maintained and comfortable, featuring great air conditioning and daily replenishment of essentials. The layout was user-friendly, making it easy to get around the resort.
Service
10.0
The service was outstanding, especially from the entertainment team and the restaurant staff, who went above and beyond to enhance our experience.
Location
9.0
The location was convenient and easy to navigate, allowing quick access to various resort amenities and activities.
Dining
8.0
Dining was a highlight, with diverse menu options and exceptional service at the restaurants. The breakfast at the Bluewater Grill was particularly memorable.
Facilities
9.0
Facilities such as the pools and entertainment options were excellent, providing a vibrant atmosphere without feeling crowded.
Reese
United Kingdom,
September
2024
8.8/10
I had an incredible stay at this resort! The expansive grounds were stunning, and the clean, updated rooms offered a comfortable retreat after long days of fun. The service was outstanding, with staff who genuinely cared about our experience. While the dining options were good, I felt they could use a bit more variety. The pool was well-maintained, but some areas were a bit chilly. Overall, the value for money was excellent, especially considering the amount of enjoyable activities available.
Rooms
9.0
The rooms were clean and updated, providing a comfortable space to relax. We had a great view from our Oceanfront room.
Service
10.0
The service was out of this world friendly and attentive. Luigi and his team made every activity enjoyable and memorable.
Location
9.0
The resort's lush tropical setting was beautiful and conveniently close to the beach and pool areas.
Dining
7.0
The food was good, particularly for breakfast, but I wish there had been more variety at lunch and dinner.
Facilities
9.0
The facilities were excellent, especially the huge main pool and well-kept beach areas.
Access exclusive early booking discounts.
Choose your spa escape today!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
All visitors are offered a buffet breakfast for a fee.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Year renovated:
2010
Number of rooms:
31
Former name
Now Sapphire Riviera Cancun
FAQs
About Dreams Sapphire Resort & Spa
How far is Dreams Sapphire Resort & Spa from Cancún International Airport?
The resort is located 22 km from Cancún International Airport, approximately a 21-minute drive.
What dining options are available at Dreams Sapphire Resort & Spa?
Guests can choose from eight dining options, including a buffet and a variety of à la carte restaurants serving Mexican, French, Pan-Asian, Mediterranean, Seafood, and fine steak cuisines.
Does Dreams Sapphire Resort & Spa offer facilities for children?
The resort features a kids' club, children's playground, and a children's pool, among other family-friendly amenities.
What activities can guests enjoy at Dreams Sapphire Resort & Spa?
Guests can partake in activities such as beach and pool aerobics, tennis, non-motorized watersports, and a complimentary water park.
What types of rooms are available at Dreams Sapphire Resort & Spa?
The resort offers a variety of rooms and suites, including beachfront swim-outs and connecting family suites.
Does Dreams Sapphire Resort & Spa have a fitness center?
Yes, the resort features a fitness center equipped with modern workout facilities.
Is parking available at Dreams Sapphire Resort & Spa?
Private parking is available on-site free of charge and does not require a reservation.
What is included in the room amenities at Dreams Sapphire Resort & Spa?
Rooms include air conditioning, a flat-screen TV, a coffee machine, a minibar, a safety deposit box, and a private bathroom with a shower.
What wellness services are available at Dreams Sapphire Resort & Spa?
The resort features a full-service spa offering massages, body treatments, and facials, in addition to wellness packages.
How far is Dreams Sapphire Resort & Spa from local attractions like Crococun Zoo?
The resort is located 3 km from Crococun Zoo.
Are there any recreational facilities at Dreams Sapphire Resort & Spa?
The resort offers outdoor activities including billiards, table tennis, darts, kayaking, and fishing.
Does Dreams Sapphire Resort & Spa provide airport transfer services?
The resort offers airport shuttle services for a fee.
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