Super Manzana 11 Manzana 9 Lote 10,
Puerto Morelos,
Mexico,
77580,
Quintana Roo
-
Near the beach
Great
8.3
7.9
/10
4.1
3.5
/5
Loved by Dreams Sapphire Resort & Spa guests
Kind staff
Amazing service
Comfortable rooms
Delicious food
Luxurious pools
Fun activities
"For any adults without children I would definitely recommend booking The Preferred upgrade, with better rooms, access to Adults Only Pool and selected restaurants too."
marcseager72 from United Kingdom
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"The pools were huge and clean, and the service from the pool bar and wait staff was top-notch and super attentive."
Jerry F from Canada
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"This resort was absolutely stunning."
LaTonya from United States
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Dreams Sapphire Resort & Spa offers a luxurious all-inclusive experience with family-friendly accommodations and a wide range of amenities. This 5-star Puerto Morelos hotel features three outdoor pools, direct beach access, and an on-site spa with indigenous treatments. Guests enjoy a variety of dining options at six restaurants, along with access to nightly entertainment.
Rooms & Amenities
The spacious rooms at Dreams Sapphire Resort & Spa include private balconies or terraces, air conditioning, and a 24-hour mini-bar refreshed daily. Guests can upgrade to the Preferred Club for enhanced amenities, including exclusive dining options and dedicated concierge service. Some rooms feature swim-out access to private pools.
Dining Options
Dining options at Dreams Sapphire include a blend of international cuisines, with options such as Italian, Mexican, and Pan-Asian delicacies available across six venues. The resort offers room service and additional dining experiences like Le Petit Chef, a whimsical interactive dinner for families. Premium beverages and drinks are made readily available at various bars on the property.
Leisure & Spa
Leisure activities abound at Dreams Sapphire Resort & Spa, including a water park with three towering waterslides and multiple non-motorized water sports such as kayaking and snorkeling. Guests can take part in beach aerobics, tennis, and various evening entertainment options. The spa features a Temazcal steam bath and oceanfront treatment cabins.
Transport & Services
The resort offers transportation options including bus services to nearby attractions such as Crococun Zoo and the Costa Occidental de Isla Mujeres National Park, both within 12 km. Dreams Sapphire also has meeting facilities for business events with a ballroom and outdoor space. Guests can easily access Cancun International Airport, located just 15 minutes away.
“Moments from Cancun Airport, this all-inclusive caters especially to families, with dedicated clubs for children and a water park sure to be a hit. The resort earns accolades for its high standards in both accommodations and service. While the dining has drawn mixed reactions, the Unlimited-Luxury(R) program does mean five à la carte restaurants are available without reservations.”
Sophia TurnerEditorial Director at Spahotels
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Choose your room type
Dreams Sapphire Resort & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deal of the
2 persons
520 sq. feet
2 King Size Beds
Shower
Coffee machine
room details
Deluxe Junior Suite Tropical View Triple
2 persons
520 sq. feet
2 Double beds
Tropical view
Shower
Coffee machine
room details
Preferred Club Junior Suite Tropical View Triple
2 persons
520 sq. feet
2 Double beds
Tropical view
Shower
Coffee machine
room details
Preferred Club Junior Suite Ocean Front Triple
2 persons
520 sq. feet
2 Double beds
Shower
Coffee machine
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
Dreams Sapphire Resort & Spa offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Great
8.2/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Private beach
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Wind surfing
Diving
Snorkelling
Canoeing
Tennis court
Golf course
Billiard tables
Darts
Table tennis
Archery
Yoga class
Fishing
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Poolside snack bar
Snack bar
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Baby pushchair
Children's buffet
Board games
Children's pool
Water slides
Children's play area
Kids club
Game room
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Live entertainment
Night club
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Jacuzzi
Room features
Air conditioning
Mini-bar
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
Dreams Sapphire Resort & Spa offers a delightful tapestry of dining venues, each presenting unique culinary experiences that transport guests on a flavorful journey. With options ranging from American bites to sizzling Mexican specialties, every meal promises to be a celebration of taste and culture in inviting settings.
Bordeaux
French
Ambiance
Romantic setting perfect for intimate dinners.
Key Offerings
Gluten-free and dairy-free meal options available, highlighting sophisticated French dishes.
Reservation
Recommended.
Dinner only.
Himitsu
Asian
Ambiance
A tranquil space evoking the essence of Asian dining.
Key Offerings
Incorporates gluten-free and dairy-free options, celebrating vibrant Asian flavors.
Reservation
Recommended.
Dinner only.
El Patio
Mexican
Ambiance
Casual and lively, reflecting the heart of Mexican culture.
Key Offerings
Offering gluten-free and dairy-free Mexican favorites for a flavorful evening.
Reservation
Recommended.
Dinner only.
Coco Cafe
Casual cafe-style dining
Ambiance
Light and breezy atmosphere perfect for relaxation.
Key Offerings
A selection of soft drinks, bottled water, and beer for casual fare.
Reservation
Not needed.
Breakfast, Lunch, Dinner.
World Cafe
International
Ambiance
A vibrant, all-inclusive atmosphere.
Key Offerings
Diverse meal options served throughout the day including breakfast and dinner choices.
Reservation
Not needed.
Breakfast, Lunch, Dinner; open daily from 7:00 AM - 10:00 PM.
Bluewater Grill
Grill & steakhouse
Ambiance
An open-air setting with ocean breezes.
Key Offerings
Offers a casual menu for lunch and dinner enthusiasts.
Reservation
Not needed.
Lunch, Dinner.
Barefoot Grill
Grill-focused casual dining
Ambiance
Outdoor setting perfect for beach bites.
Key Offerings
Ideal for easy lunches with a fun, laid-back vibe.
Reservation
Not needed.
Lunch only.
PortoFino
Mediterranean
Ambiance
Charming and warm, perfect for romantic dinners.
Key Offerings
A delightful selection of Mediterranean dishes offered for dinner.
Reservation
Recommended.
Dinner only.
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Dreams Sapphire Resort & Spa Location
Super Manzana 11 Manzana 9 Lote 10,
Puerto Morelos,
Mexico,
77580,
Quintana Roo
Map view
Super Manzana 11 Manzana 9 Lote 10,
Puerto Morelos,
Mexico,
77580,
Quintana Roo
City landmarks
Zoo
Crococun Zoo
1.4
mi
Gallery
Galeria Arte Zissimo arte contemporano
1.6
mi
Beach
Snorkeling Adventure
1.6
mi
Landmark
Catholic Church
2.0
mi
Beach
National Reef Park of Puerto Morelos
2.2
mi
Landmark
Rosario & Marco's Art Shoppe
1.6
mi
Landmark
Day & Night Beach Club
2.1
mi
Store
Playa Publica puerto morelos
2.0
mi
Landmark
Faro Inclinado
2.2
mi
Beach
Playa
2.0
mi
Landmark
Ojo de Agua Beach
2.0
mi
Landmark
Puerto Morelos Lighthouse
2.3
mi
Landmark
club de playa
2.1
mi
Landmark
Cenote La Noria
2.2
mi
Beach
Club de playa Villas La Playa
2.2
mi
Landmark
Diveshop Diverspoint
2.2
mi
Landmark
Puerto Morales Botanical Gardens
2.2
mi
Landmark
La Ventana al Mar
2.2
mi
Church
Parroquia San Jose Obrero
2.3
mi
Landmark
welovepuertomorelostours
2.2
mi
Lighthouse
Leaning Lighthouse
2.2
mi
Landmark
Puerto Morelos Reef
2.3
mi
Landmark
Puerto Morelos Town Square
2.3
mi
Beach
Bahia Petempich
2.3
mi
Landmark
Letters of Puerto Morelos
2.3
mi
Landmark
San Jose Catholic Parish
2.3
mi
Landmark
Plaza AKI Morelos
2.3
mi
Park
Arrecife De Coral
2.3
mi
Mall
AKI
2.3
mi
Explore Puerto Morelos
Explore Puerto Morelos
Top Attractions
Activities
Dining
Entertainment
Crococun Zoo
25 minutes' walk
Interactive zoo featuring native wildlife and hands-on experiences. Guided tours available for an informative visit.
National Reef Park of Puerto Morelos
40 minutes' walk
Coral reef park known for snorkeling and diverse marine life. Excursions available for eco-friendly exploration.
Rosario & Marco's Art Shoppe
30 minutes' walk
Local art gallery and shop showcasing vibrant artworks from regional artists. Unique gifts and souvenirs available.
Snorkeling Adventure
10-minute drive
Exciting snorkeling trips to the nearby reef. Rentals and guided tours offered for all skill levels.
Yoga Classes
5-minute drive
Relaxing yoga sessions available at nearby studios. Perfect for unwind and rejuvenation amid the tranquil settings.
El Sabor de México
10-minute drive
Charming local eatery with authentic Mexican dishes. Signature mole and fresh ceviche. Reservations recommended.
La Nave Pizzeria
5 minutes' walk
Casual pizzeria offering wood-fired pizzas and local beers. Family-friendly atmosphere with outdoor seating.
Day & Night Beach Club
10-minute drive
Vibrant beach club with live music events. Chill out or dance the night away in a lively seaside atmosphere.
Puerto Morelos Town Square
40 minutes' walk
Cultural heart of the town featuring local shops, open-air performances, and family-friendly gatherings throughout the week.
Getting around
City Centre
Puerto Morelos6 min
·
2.2
mi
Airports
Cancun (CUN)35 min
·
14.4
mi
Aeropuerto de Playa del Carmen (PCM)59 min
·
24.4
mi
Access exclusive early booking discounts.
Choose your spa escape today!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
All visitors are offered a buffet breakfast for a fee.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Year renovated:
2010
Number of rooms:
31
Former name
Now Sapphire Riviera Cancun
Reviews and Ratings
Reviews from guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Dreams Sapphire Resort & Spa seems to be a popular choice, particularly noted for its diverse and high-quality dining experiences; favorites include the ribeye tacos at Gohan Grill, as well as the Mediterranean cuisine at Portofino and the French dishes at Bordeaux restaurants. Guests appreciate the plentiful food choices and the wide selection of drinks and cocktails available. The pool area is a hit, complete with a swim-up bar, and some find it necessary to reserve sunbeds early to secure a parasol.
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Review score
Based on 3403 verified reviews
8.3/10
Great
78%
Recommend
Staff
8.7/10
Comfort
8.6/10
Paid Wi-Fi
8.0/10
Breakfast
8.2/10
Pros
Nice staff
Roof top pool
Adult pool
Good service
Cons
Limited buffet
Filthy toilets
Guest reviews
based on 3403 reviews
8.3/10
based on 11662 reviews
4.5/5
based on 618 reviews
8.3/10
Riley from United States
Family with children
Double Junior Suite Tropical View
6 nights in November 2025
|
Reviewed:February 05, 2026
9/10
Amazing Family Vacation!
delicious foodfriendly staffamazing service
The Gohan Grill offered excellent food, and the ribeye tacos were my favorite. Victor and Santos at the rooftop pool were very friendly and provided great service. Carmen and Veronica delivered the wedding of my dreams (a surprise benefit!).
Service
9/10
The staff always responded quickly and helpfully (such as with restaurant bookings). The waiters at the preferred section for breakfast were excellent and very attentive. They were very good too meet all my needs.
0 Helpful
|
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FAQs
About Dreams Sapphire Resort & Spa
What is the check-in and check-out time at Dreams Sapphire Resort & Spa?
Check-in is at 15:00 and check-out is at 12:00.
How far is Dreams Sapphire Resort & Spa from Cancún International Airport?
The resort is located 22 km from Cancún International Airport, approximately a 21-minute drive.
What dining options are available at Dreams Sapphire Resort & Spa?
Guests can choose from eight dining options, including a buffet and a variety of à la carte restaurants serving Mexican, French, Pan-Asian, Mediterranean, Seafood, and fine steak cuisines.
Does Dreams Sapphire Resort & Spa offer facilities for children?
The resort features a kids' club, children's playground, and a children's pool, among other family-friendly amenities.
What activities can guests enjoy at Dreams Sapphire Resort & Spa?
Guests can partake in activities such as beach and pool aerobics, tennis, non-motorized watersports, and a complimentary water park.
What types of rooms are available at Dreams Sapphire Resort & Spa?
The resort offers a variety of rooms and suites, including beachfront swim-outs and connecting family suites.
Does Dreams Sapphire Resort & Spa have a fitness center?
Yes, the resort features a fitness center equipped with modern workout facilities.
What is included in the room amenities at Dreams Sapphire Resort & Spa?
Rooms include air conditioning, a flat-screen TV, a coffee machine, a minibar, a safety deposit box, and a private bathroom with a shower.
What wellness services are available at Dreams Sapphire Resort & Spa?
The resort features a full-service spa offering massages, body treatments, and facials, in addition to wellness packages.
How far is Dreams Sapphire Resort & Spa from local attractions like Crococun Zoo?
The resort is located 3 km from Crococun Zoo.
Are there any recreational facilities at Dreams Sapphire Resort & Spa?
The resort offers outdoor activities including billiards, table tennis, darts, kayaking, and fishing.
Does Dreams Sapphire Resort & Spa provide airport transfer services?
The resort offers airport shuttle services for a fee.